Service Desk Analyst

Location: Remote

Compensation: Salary

Reviewed: Fri, Mar 27, 2026

This job expires in: 2 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Service Desk Analyst - Remote, US.

Key Responsibilities

Provide End User Service Desk Support via phone, email, and chat
Manage incidents and requests within ticketing systems
Provide remote hardware support for various devices and perform software/application support

Required Qualifications

CompTIA A+ certification
1+ year Mac OS experience and experience supporting Microsoft 365, Windows 10, and Active Directory
2-3 years of experience in a Technical Support role
Technical proficiency with common hardware, software, and technologies
College or technology school degree preferred

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...