Service Desk Associate
Location: Remote
Compensation: Hourly
Reviewed: Thu, Jul 03, 2025
This job expires in: 15 days
Job Summary
A company is looking for a Service Desk Associate.
Key Responsibilities
- Manage and respond to approximately 40 tickets per day using the Halo ticketing system
- Perform ticket management, review, and assignment tasks
- Provide level 1 and 2 support for around 1500 end users across 270 practice locations
Required Qualifications
- Experience with the Halo ticketing system
- Proficiency in Microsoft 365
- Familiarity with NinjaOne or similar RMM remote management tools
- Contract employment availability for 1-2 months with potential for extension
- Ability to work 40 hours a week during normal business hours
COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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Website
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