Service Desk Engineer II

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 04, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for a Service Desk Support Engineer II.

Key Responsibilities:

Implement, maintain, and support desktop IT hardware
Answer user calls, emails, and chats to resolve issues
Record information in ITSM system, identify troubleshooting patterns, and escalate complex problems

Required Qualifications:

College degree or 3+ years of IT system support experience
Understanding of ITIL is a plus
Proficiency in MAC/IOS, PCs, Windows OS, and Microsoft technologies
Experience with AzureAD, Exchange, and on-premise/SaaS products
History of successful performance in a similar role

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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