Service Desk Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Apr 25, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Service Desk Manager to lead and manage day-to-day operations of the IT service desk.

Key Responsibilities

Supervise and provide strategic oversight to service desk technicians
Manage service desk resources to ensure optimal performance and efficiency
Oversee staffing initiatives including hiring, onboarding, and training

Required Qualifications

Five to ten years of IT-related experience desired
Minimum of three years' experience as a Service Desk Manager or similar role
Experience managing client relationships at the executive level
Bachelor's degree in Information Technology, Computer Science, or a related field desired
Experience with ServiceNow is highly desired

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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