Service Desk Specialist

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Wed, Apr 08, 2026

This job expires in: 11 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Service Desk Specialist to provide support for customer inquiries regarding applications and software.

Key Responsibilities

Provide first-level support for application-related issues across web and mobile platforms
Troubleshoot and resolve issues related to user interface, functionality, and system compatibility
Monitor application performance and propose solutions to recurrent issues

Required Qualifications

2-5 years' experience desired
Bachelor's Degree in Computer Science or equivalent work experience
Experience with Windows 10, 7, and Microsoft Office
Certifications desired: ITIL Foundations, A+, HDI Support Center Analyst (HDI-SCA)
Ability to maintain confidential information

COMPLETE JOB DESCRIPTION

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Company Overview

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Website

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