Service Desk Technician

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Wed, Jun 18, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for a Service Desk Technician to provide technical support and troubleshooting for end users.

Key Responsibilities

Diagnoses and troubleshoots end user desktop application issues
Provides timely resolution of problems or escalates issues as needed
Develops and implements standard operating procedures for remote IT support

Required Qualifications

Associates degree preferred, or technical training
1-2 years related experience
Working knowledge of Windows operating systems and networks
Experience with multi-platform Windows O/S
Familiarity with ITSM Ticketing tools preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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