Service Desk Technician
Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Mon, Jan 19, 2026
Job Summary
A company is looking for a Service Desk Technician I.
Key Responsibilities
- Diagnoses and troubleshoots end user desktop application issues
- Provides timely resolution of problems or escalates issues on behalf of the customer
- Maintains effective relationships with users and manages case status updates
Required Qualifications
- Associates degree preferred, or technical training
- 1-2 years related experience
- Working knowledge of Windows operating systems and networks
- Experience with multi-platform Windows O/S
- Familiarity with ITSM Ticketing tools preferred
COMPLETE JOB DESCRIPTION
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Job is Expired