Service Desk Technician

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Mon, Jan 19, 2026

Job Summary

A company is looking for a Service Desk Technician I.

Key Responsibilities
  • Diagnoses and troubleshoots end user desktop application issues
  • Provides timely resolution of problems or escalates issues on behalf of the customer
  • Maintains effective relationships with users and manages case status updates
Required Qualifications
  • Associates degree preferred, or technical training
  • 1-2 years related experience
  • Working knowledge of Windows operating systems and networks
  • Experience with multi-platform Windows O/S
  • Familiarity with ITSM Ticketing tools preferred

COMPLETE JOB DESCRIPTION

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