Service Desk Technician II

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 26, 2026

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Service Desk Tech Level 2.

Key Responsibilities:

Provide outstanding customer service to internal employees
Process support request tickets and meet target SLAs
Utilize documentation for IT procedures and provide feedback for improvements

Qualifications:

Relevant associate degree or 2+ years' experience in a related field
Effective time-management skills and ability to multi-task
Ability to make educated decisions quickly
Must pass a Level 2 Background Screening
Passion for customer service and problem solving

COMPLETE JOB DESCRIPTION

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Job is Expired

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