Service Dispatch Coordinator
Job Summary
Handling customer calls and dispatching service technicians, the full-time Service Dispatch Coordinator will ensure timely service and exceptional customer experience while working remotely from Monday to Friday.
Key responsibilities
- Communicate with customers to determine service needs and schedule appointments
- Dispatch service technicians and monitor their progress to ensure timely service completion
- Maintain accurate assignment and service data in company systems while supporting team communication
Required qualifications
- High School Diploma or equivalent
- Less than 1 year of related experience or training
- Strong communication skills for customer and team interactions
- Comfortable using computers and learning new software systems
- Ability to work remotely and stay self-motivated
Complete Job Description
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