Service Dispatcher, Medium Voltage

Job Summary

Working remotely in the US, the Service Dispatcher, Medium Voltage will coordinate service requests, manage scheduling for technicians, and ensure timely responses to customer inquiries in a full-time capacity.

Key responsibilities

• Coordinate and prioritize service requests from customers and internal teams
• Manage scheduling and dispatching of technicians for service calls
• Ensure timely communication with customers regarding service status and updates

Required qualifications

• Experience in service dispatch or a related field
• Knowledge of medium voltage systems and equipment
• Proficiency in scheduling and dispatch software
• Strong organizational skills and ability to manage multiple tasks
• High school diploma or equivalent; relevant certifications are a plus