Service Enablement Manager

Job Summary

A company is looking for a Service Enablement Manager to partner with the Chief Client Officer in designing and scaling service-specific initiatives.

Key Responsibilities

• Serve as a strategic partner to the Chief Client Officer and translate executive priorities into scalable enablement programs
• Identify and prioritize high-impact enablement and client experience initiatives while designing repeatable frameworks
• Create and maintain internal service overviews, playbooks, and best practices to support client-facing teams

Required Qualifications

• Experience in services-led technology, consulting, or SaaS environments
• Background in service enablement, CX strategy, product management, or program leadership
• Ability to distill complexity into clear, actionable guidance
• Comfortable building programs in fast-growing organizations
• Proven influence without formal authority