Service Excellence Manager

Job is Expired
Location: Remote
Compensation: Piece Work
Reviewed: Wed, Feb 11, 2026

Job Summary

A company is looking for a Parts & Services (P&S) Service Excellence Manager.

Key Responsibilities
  • Lead nationwide service performance elevation initiatives and manage strategic projects
  • Strengthen customer satisfaction by ensuring reliable, high-quality service delivery
  • Oversee standardization of service practices and drive process optimization across branches


Required Qualifications
  • Education: Industrial/Mechanical/Electrical Engineering degree or related experience; additional business degree is a plus
  • 10+ years' experience in the mining industry or related heavy-equipment environment
  • Proven ability to manage multiple projects simultaneously

COMPLETE JOB DESCRIPTION

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