Service Mapping Manager

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Jul 05, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Service Mapping Manager.

Key Responsibilities:
  • Build a comprehensive Master List of applications, confirm ownership, and map applications to assets and services for ingestion into the ServiceNow platform
  • Partner with internal stakeholders to gather necessary information and feedback
  • Create complex visual flow/mapping diagrams to aid in documentation process
Required Qualifications:
  • 2+ years of relevant experience in infrastructure discovery and application service mapping
  • Experience with Application and Service Mapping for both on-prem and cloud systems
  • Knowledge of Configuration Management Database (CMDB) processes and practices
  • Experience documenting processes and creating documentation from scratch
  • Experience with ServiceNow Service Mapping technology is preferred

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