Service Operations Representative

Job Summary

A company is looking for a Service Operations Representative (EST Timezone).

Key Responsibilities

• Facilitate deliveries from booking to successful drop-off
• Provide support for customers and drivers via chat and phone
• Communicate with pickup and drop-off contacts to ensure successful deliveries

Required Qualifications

• Fun personality and positive attitude
• Eagerness to learn
• Strong critical thinking and problem-solving abilities
• Proficient in G-Suite (Google Docs, Google Sheets)