Service Representative

Job Summary

A company is looking for a Service Representative.

Key Responsibilities

• Research and resolve inquiries from customers and channel partners regarding finance products
• Document interactions and provide training and solutions to customers and merchants
• Troubleshoot issues on websites and systems while tracking trends for process improvement

Required Qualifications

• Experience in a call queue environment
• Ability to use multiple computer resources for issue resolution
• Experience with technical online troubleshooting
• Ability to work effectively in a team environment
• Bachelor's Degree or equivalent related work experience