Service Scheduler

Job Summary

Service Scheduler, this full-time position involves coordinating and optimizing schedules for Field Service Engineers to ensure efficient service delivery while balancing customer needs and workforce availability.

Key Responsibilities

• Coordinate and assign work orders to Field Service Engineers based on scope and required skill sets
• Partner with internal stakeholders to align resources and priorities for service delivery
• Monitor scheduling exceptions and adjust assignments to meet timelines and service demands

Required Qualifications

• Associate's degree or equivalent experience in customer service or project coordination
• 2+ years of experience in customer service and relationship-building in a fast-paced environment
• Experience coordinating schedules or resources across multiple priorities
• Proficiency with Microsoft Office and general business systems
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship