Service Scheduling Coordinator

Job Summary

A company is looking for a Service Scheduling Coordinator to manage customer service and scheduling tasks.

Key Responsibilities

• Coordinate and schedule routine maintenance and emergency service repairs for residential and commercial clients
• Monitor and respond to team communications while managing service requests and technician schedules
• Collaborate with internal departments and support branch operations teams

Required Qualifications

• High School diploma or equivalent with 1-2 years of relevant customer service and scheduling experience
• Ability to become proficient in company-specific monitoring center software for CRM and scheduling
• Basic technical ability to understand and explain necessary steps to customers
• Must complete ADC Technician Certification training within 90 days
• Able to work from home without distraction using company-provided equipment