Service Support Representative

Job Summary

A company is looking for a Service Support Representative responsible for various administrative tasks including application and claims processing.

Key Responsibilities

• Process applications, enrollments, and claims accurately by knowing insurance plan details
• Meet departmental goals by completing daily tasks within guidelines and collaborating with the sales team or insurance carrier as needed
• Manage incoming and outgoing mail, including printing issue packets and processing carrier decision files

Required Qualifications

• High school diploma or GED
• Minimum of 1 year of related operations experience or equivalent education and experience
• Proficiency in basic PC skills, including Microsoft Office (Word, Excel, Outlook)
• Demonstrated ability to maintain organization while prioritizing multiple tasks
• Strong interpersonal skills for effective interaction within the organization