ServiceNow Business Analyst

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, May 19, 2025

Job Summary

A company is looking for a ServiceNow Business Analyst.

Key Responsibilities:
  • Gather and analyze business requirements, document user stories, and translate needs into functional requirements for ServiceNow
  • Analyze workflows, recommend process improvements, and identify opportunities for automation and efficiency gains
  • Act as a liaison between business teams and technical staff, facilitating workshops and supporting user acceptance testing
Required Qualifications:
  • Strong knowledge of ServiceNow modules (ITSM, ITOM, HRSD, etc.)
  • Experience in business process analysis and workflow automation
  • 2+ years of software-related technical analysis experience
  • Bachelor's degree in a related field is preferred
  • Must be a US Citizen with the ability to obtain a Public Trust clearance

COMPLETE JOB DESCRIPTION

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