ServiceNow Business Analyst

Job Summary

A company is looking for a ServiceNow Business Analyst.

Key Responsibilities

• Implement and communicate best practices to identify quality processes throughout the organization
• Maximize the potential of ServiceNow's IT Operations Management software by ensuring data quality
• Develop and produce dashboard reports and conduct data evaluation for compliance and efficient service delivery

Required Qualifications, Training, and Education

• 2+ years of ServiceNow administration experience
• Demonstrated strong organizational skills
• Strong analytical and decision-making skills
• High level of computer competency, including Excel and dashboard design
• Working knowledge of tools, methods, and concepts of quality assurance