ServiceNow Business Analyst

Job Summary

A company is looking for a Business Analyst - ServiceNow.

Key Responsibilities

• Engage with client stakeholders to understand business processes and operational challenges
• Document and manage business and functional requirements for ServiceNow implementations
• Collaborate with architects and developers to ensure accurate implementation of requirements

Required Qualifications

• 5+ years of relevant business experience
• Bachelor's degree or equivalent experience required; Master's degree preferred
• Experience in business process analysis and improvement
• Proficient in requirements elicitation and documentation
• Experience using generative AI to build and refine models is preferred