ServiceNow CMDB Specialist

Job Summary

A company is looking for a ServiceNow CMDB Specialist to manage and optimize the Configuration Management Database within the ServiceNow platform.

Key Responsibilities:

• Implement, configure, and maintain the ServiceNow CMDB, ensuring data accuracy and integrity
• Set up discovery schedules and manage mid-servers and credentials in ServiceNow
• Develop dashboards and reports to monitor CMDB performance and provide insights into data

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• ServiceNow Certified System Administrator (CSA) required
• 3-5 years of experience working with ServiceNow CMDB
• Proven experience in ITSM processes, including Incident, Problem, Change, and Asset Management
• Hands-on experience with ServiceNow Discovery, Service Mapping, and integrations