ServiceNow CMDB Specialist

Job Summary

A company is looking for a ServiceNow CMDB Specialist to manage and optimize the Configuration Management Database within the ServiceNow platform.

Key Responsibilities:

• Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity
• Set up discovery schedules, probes, and sensors while managing mid-servers and credentials in ServiceNow
• Develop dashboards and reports to provide insights into CMDB data and monitor performance for improvements

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• ServiceNow Certified System Administrator (CSA) required
• Minimum 3-5 years of experience working with ServiceNow CMDB
• Proven experience in ITSM processes, including Incident, Problem, Change, CMDB, and Asset Management
• Hands-on experience with ServiceNow Discovery, Service Mapping, and integrations