ServiceNow Engagement Lead

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Apr 07, 2026

This job expires in: 10 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a ServiceNow Engagement Lead (FSM/CSM/Delivery Focus).

Key Responsibilities

Lead hands-on implementation and configuration of ServiceNow solutions
Develop workflows, automation, dashboards, and integrations
Guide development teams through Agile delivery cycles

Required Qualifications

8+ years of ServiceNow implementation, development, or administration experience
Experience leading development teams and delivery efforts
Hands-on experience with FSM and/or CSM modules
Strong ServiceNow development/configuration experience (JavaScript, workflows, UI policies, integrations)
Active certifications: ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) certification

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