ServiceNow Engagement Lead

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Apr 07, 2026

This job expires in: 10 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Engagement Lead (ServiceNow - ITSM / CSM / ITOM / SPM).

Key Responsibilities

Lead technical delivery across ServiceNow implementations
Facilitate client-facing workshops, solution discussions, and design sessions
Guide development teams through Agile delivery and ensure alignment with platform best practices

Required Qualifications

8+ years of ServiceNow implementation, development, or administration experience
Demonstrated experience leading technical teams and engagements
Hands-on experience with ITSM, CSM, ITOM, and/or SPM
Strong ServiceNow development/configuration experience
Active certifications including ServiceNow Certified System Administrator and at least one Certified Implementation Specialist

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