ServiceNow Engagement Manager

Job Summary

Leading the delivery of ServiceNow implementation and enhancement projects, the full-time ServiceNow Engagement Manager will coordinate cross-functional teams, manage project scope and timelines, and ensure alignment with business objectives while working remotely.

Key responsibilities

• Lead the planning, execution, and successful delivery of ServiceNow projects
• Coordinate cross-functional teams and manage project scope, budget, and risks
• Facilitate project governance activities and maintain effective communication with stakeholders

Required qualifications

• Strong leadership and organizational skills with experience managing multiple projects
• Proven ability to lead cross-functional teams in a collaborative environment
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Understanding of ServiceNow platform capabilities and implementation lifecycle
• Excellent stakeholder management skills with a customer-focused mindset