ServiceNow Engineer
Job Summary
Focusing on enhancing self-service capabilities and user experiences, the full-time ServiceNow Engineer will build and improve ServiceNow landing pages, self-service portals, and workflows while collaborating with cross-functional teams in a remote environment.
Key responsibilities
- Enhance ServiceNow Employee Center and self-service experiences to improve knowledge-driven support
- Design and develop ServiceNow Virtual Agent capabilities and support AI-enabled solutions
- Build forms, workflows, and automate processes to streamline request intake and fulfillment
Required qualifications
- 3-5 years of software engineering or application development experience
- Experience delivering solutions using Agile methodologies
- Strong analytical skills with the ability to analyze user journeys and design user-centric solutions
- Proficient in JavaScript and ServiceNow platform scripting
- Sound knowledge of Software Development Life Cycle (SDLC) practices
Complete Job Description
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