ServiceNow ITSM Developer

Job Summary

Seeking a highly experienced ServiceNow ITSM Developer, this full-time remote position will design, develop, and enhance the organization's ServiceNow platform focused on IT Service Management (ITSM) capabilities, ensuring effective ITIL-aligned processes and user-friendly solutions.

Key Responsibilities

• Design and maintain scalable, secure, and maintainable ServiceNow solutions with a focus on ITSM modules
• Develop using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
• Collaborate with stakeholders to simplify workflows and improve user experience

Required Qualifications

• 7+ years of ServiceNow experience focused on ITSM Modules
• ACTIVE Secret Clearance
• Strong development experience with ITSM modules and scripting
• Experience supporting production environments
• Strong understanding of ServiceNow architecture and ITIL