ServiceNow ITSM Developer

Job Summary

Collaborating with cross-functional teams, the full-time remote ServiceNow ITSM Developer will design, develop, and configure enterprise ServiceNow solutions to enhance operational efficiency and automate service management processes.

Key responsibilities

• Develop, configure, and customize ServiceNow ITSM applications, workflows, and automation
• Design and support core ServiceNow modules including Incident, Problem, Change, and Service Catalog
• Maintain integrations between ServiceNow and external applications using REST APIs and other technologies

Required qualifications

• 5+ years of hands-on ServiceNow development experience supporting enterprise implementations
• Strong experience with ServiceNow ITSM modules and proficiency in JavaScript and Glide APIs
• Experience developing integrations using REST APIs, SOAP web services, and related technologies
• ServiceNow Certified System Administrator (CSA) certification is preferred
• Experience participating in Agile software development methodologies