ServiceNow Principal Consultant

Job Summary

A company is looking for a Principal Technical Consultant, ITOM.

Key Responsibilities

• Support engagement efforts for process definition, re-engineering, and improvement during workshops with customers
• Guide customers in completing documentation and drafting user stories, acceptance criteria, and testing strategies
• Lead technical aspects of project delivery and provide training and mentoring to team members

Required Qualifications

• 5+ years of experience implementing, configuring, and customizing ServiceNow
• 4+ years of experience with web technologies and networking (e.g., XML, HTML, AJAX)
• Strong understanding of ITIL methodologies and IT architecture
• ServiceNow System Administrator and Application Developer Certifications required
• ServiceNow Implementation Specialist in four or more applications required