ServiceNow SAM QA Test Manager

Job Summary

A company is looking for a ServiceNow SAM Quality Assurance & Test Manager.

Key Responsibilities

• Supervise and mentor a team of Systems Administrators in testing and quality assurance functions
• Develop and maintain the overall test strategy and governance framework for ServiceNow SAM
• Coordinate User Acceptance Testing (UAT) activities and manage stakeholder communications throughout UAT cycles

Required Qualifications

• Minimum of 10 years of experience in ServiceNow software quality assurance and testing, with at least 3 years in a supervisory role
• Experience with ServiceNow Agile Development and Test Management Tools
• Hands-on experience in developing and executing both manual and automated test plans
• Strong knowledge of software testing methodologies including functional, regression, integration, and acceptance testing
• Proven ability to lead and develop a team of technical professionals