ServiceNow Solutions Architect

Job Summary

To support the sales cycle through technical expertise and innovation, the full-time remote ServiceNow Solutions Architect will shape solutions, lead client engagements, and develop compelling product demonstrations tailored to client needs.

Key Responsibilities:

• Collaborate with various organizational teams to develop and execute account strategies
• Create pursuit kits and deliver repeatable Proof of Value (PoV) engagements to drive pipeline growth
• Own and complete RFP responses, ensuring alignment with client requirements and sales objectives

Required Qualifications:

• Strong technical understanding of the ServiceNow platform
• Proven track record in pre-sales, solution architecture, and business development roles
• Ability to create technical assets such as PoVs and migration playbooks
• Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell
• ServiceNow certifications - CSA, CIS, and CTA