ServiceNow SPM Consultant

Job Summary

A company is looking for a ServiceNow SPM Consultant.

Key Responsibilities

• Serve as a subject matter expert for ServiceNow CMDB and ITOM, ensuring data integrity and effective utilization
• Design, enhance, and manage business continuity and operational processes within the ServiceNow platform
• Analyze existing processes to identify opportunities for optimization and alignment with operational objectives

Qualifications

• Extensive hands-on experience with ServiceNow CMDB and ITOM
• Strong understanding of IT service management and operational workflows
• Proven ability to analyze and optimize existing processes
• Experience working in cross-functional, collaborative environments