ServiceNow Technical Consultant

Job Summary

A company is looking for a ServiceNow Technical Consultant.

Key Responsibilities

• Join calls with Business Process Consultants (BPCs) to provide insights on feasible solutions and implement workflows
• Serve as the technical expert in configuring ServiceNow, focusing on best practices for configuration over customization
• Support engagement efforts including process definition, re-engineering, and gap analysis during workshops with stakeholders

Required Qualifications

• Active CIS, CSA, and CDA certifications (any CIS)
• Experience in a consulting background
• Client-facing experience
• Strong understanding of ServiceNow best practices
• Ability to manage timelines and technical teams effectively