ServiceNow Technical Lead

Job Summary

A company is looking for a ServiceNow ITFM Technical Lead.

Key Responsibilities

• Manage and implement service management technical solutions based on ServiceNow, ensuring integration with ApptioOne and Databricks
• Lead the team in developing and deploying ITFM capabilities aligned with business requirements
• Participate in all phases of project delivery, including planning, resource evaluation, technical decision-making, and go-live support

Required Qualifications

• Extensive knowledge of ServiceNow, ITFM, and client/server applications infrastructure
• Proven experience in IT leadership roles for at least three years
• Minimum of five years of ServiceNow development and support experience
• Proficiency with ITIL processes and understanding of ServiceNow configuration impacts on downstream systems