Services Project Coordinator

Job Summary

Working remotely, the full-time Services Project Coordinator will facilitate end-to-end oversight for installation jobs, ensuring effective communication with customers, service providers, and vendors while managing project timelines and documentation.

Key responsibilities

• Answer inbound and manage outbound calls to provide installation job support and updates
• Coordinate project scheduling and product delivery to ensure timely job commencement
• Document all interactions and resolve post-project issues related to work orders and compliance

Required qualifications

• High school diploma or GED, or equivalent years of experience
• 1-3 years of experience in a customer-facing role
• Experience in project coordination or the remodeling/construction industry is preferred
• Familiarity with project management functions
• Experience in a contact center environment is a plus