ServiceTitan Experienced CSR
Job Summary
Seeking a part-time, remote ServiceTitan Experienced CSR, the candidate will manage inbound calls to convert them into booked jobs, ensuring exceptional customer experiences while working with precision and urgency.
Key responsibilities
- Convert inbound calls into booked jobs while maintaining high customer satisfaction
- Utilize ServiceTitan to manage customer interactions effectively and accurately
- Collaborate with team members to uphold high standards and achieve inbound close rates of 90% or better
Required qualifications
- At least 1 year of experience as a CSR in the trades industry
- Proficiency in using ServiceTitan
- Ability to work well within a team and communicate effectively
- Proactive approach to problem-solving and customer service
- Desire for a full-time, 40-hour work schedule with accountability for performance
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,936 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
