Servicing Associate

Job Summary

A company is looking for a Servicing Associate, Balance Verifications.

Key Responsibilities

• Builds rapport and develops relationships with attorney clients to deliver timely and accurate balance requests and final bill packages
• Calculates current and final balance amounts due and provides payment information to attorneys
• Handles incoming calls, emails, and tasks from attorneys and providers while keeping them updated on request statuses

Required Qualifications

• Previous experience in record retrieval, collections, sales, account management, or customer service
• Bachelor's Degree is preferred but not required
• Paralegal or legal background is a plus but not mandatory
• Self-motivated with a desire to build relationships and exceed goals
• Proficient in Windows systems and Microsoft Office products