Servicing Transfers Supervisor

Job Summary

A company is looking for a Supervisor - Servicing Transfers.

Key Responsibilities

• Supervise daily onboarding and offboarding workstreams to ensure activities are completed accurately and on time
• Perform regular quality checks of key deliverables and serve as first-line support for operational escalations
• Provide ongoing coaching and feedback to team members while promoting a high-accountability team culture

Required Qualifications

• 1-2+ years of people leadership experience (team lead, supervisor, or equivalent)
• 2-4+ years of mortgage servicing experience, with exposure to servicing transfer onboarding/offboarding preferred
• High School Diploma or equivalent required
• Strong understanding of mortgage servicing concepts and operational requirements of loan boarding and transfer processes
• Prior experience in servicing transfers, especially in a supervisory capacity, is preferred