Settlement Coordinator

Job Summary

Managing a book of business remotely, the full-time Settlement Coordinator will coordinate functions related to the collection of outstanding balances upon job completion, partner with field personnel, and resolve customer issues preventing payment.

Key Responsibilities:

• Review customer account information to determine payment status and next steps
• Contact customers daily to settle outstanding balances and verify pending payments
• Document and coordinate next steps with field partners on jobs with payment issues

Required Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Working knowledge of Microsoft Office Suite
• 1 year of work experience
• Ability to negotiate and resolve disputes with customers