Shared Services Associate

Job Summary

A company is looking for a Shared Services Associate to provide support for colleague interactions and administrative tasks in a remote setting.

Key Responsibilities

• Serve as a first-level resource for colleague inquiries, ensuring professional and confidential responses
• Perform administrative tasks, including compliance document management and employment verifications
• Monitor and guide colleagues in using the HRIS system for self-service transactions

Required Qualifications

• High school diploma or GED required; Bachelor's degree preferred
• Over three years of background check experience, preferably with Sterling and/or Workday
• One year of related experience or equivalent combination of education and experience
• Experience with HRIS and case management tools preferred
• Knowledge of compliance standards and confidentiality practices