Shared Services Specialist

Job Summary

A company is looking for a Shared Services Specialist.

Key Responsibilities

• Provide administrative, coordination, and control support for Customer Success delivery projects to ensure compliance and operational consistency
• Process project and financial administration requests in the ERP and maintain CRM records in support of sales activity
• Administer the LMS platform, manage service requests, and maintain process documentation for all administrative activities

Required Qualifications

• Degree in a relevant field with 2 to 3 years of experience in administrative or operational support roles
• Proven experience in customer success, professional services, or similar enterprise environments
• Hands-on experience with multiple business systems
• Experience working in a shared services or centralized operations model
• Ability to execute high-volume requests reliably and on time