Short-Term Disability Case Manager

Job Summary

A company is looking for a Short-Term Disability Case Manager.

Key Responsibilities:

• Make timely and customer-focused decisions on short-term disability claims
• Contact internal and external partners for relevant information and documentation
• Maintain a high level of customer service and empathy throughout interactions

Required Qualifications:

• High School Diploma or equivalent
• 12-36 months of short-term disability claim experience
• Proficiency in short-term disability, statutory disability insurance, and absence management
• Knowledge of federal and state regulations in the insurance industry
• Possession or pursuit of relevant licenses or industry designations is a plus