Short Term Disability Claims Specialist
Job Summary
Working remotely, the full-time Short Term Disability Claims Specialist will conduct interviews with claimants, review medical records, and make timely claim determinations while providing exceptional customer service.
Key responsibilities
- Communicate with claimants, employers, and medical professionals to gather information regarding Short Term Disability claims
- Collaborate with case managers and consulting physicians to ensure appropriate and timely claim determinations
- Review complex medical records and perform accurate financial calculations in line with company and state guidelines
Required qualifications
- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Experience with disability and/or absence management is a plus
- Strong mathematical skills for payment calculations
Complete Job Description
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