Site Operations Specialist

Job Summary

A company is looking for a Site Operations Specialist - Printers.

Key Responsibilities

• Manage daily operations of managed print services, ensuring SLAs and KPIs are met
• Oversee asset lifecycle management and monitor service performance
• Generate and maintain detailed reports for asset tracking and performance metrics

Required Qualifications

• 5+ years of customer service experience, preferably in print services, IT, or asset management
• Strong Microsoft Excel and data analysis skills
• Experience managing reporting, asset tracking, and service delivery in a technical environment
• Proven ability to interact with clients, including executive stakeholders
• Associate's degree or equivalent experience (4-6 years relevant experience)