Site Reliability Engineer

Job Summary

A company is looking for a Site Reliability Engineer/NOC.

Key Responsibilities

• Support 24/7 operations in the NOC, including call-out rotation as needed
• Monitor production networks, servers, applications, and services, responding to alerts and alarms
• Document issues in a ticketing system and assist in defining operations Methods & Procedures (M&Ps)

Required Qualifications

• Experience with UNIX/Linux-based operating systems and virtual deployments (VMWare)
• Understanding of ITIL and Service Management concepts
• Schedule flexibility to work non-standard hours and participate in off-hour rotations
• Bachelor's degree in a related field or equivalent experience; technical certifications may substitute
• Experience with network troubleshooting and analysis, particularly on Cisco platforms