Site Reliability Engineer

Job Summary

Joining the Platform & Production Reliability team, the full-time Application Site Reliability Engineer will manage the reliability and performance of .NET/C# services on Windows, focusing on operational excellence and incident response in a remote environment.

Key responsibilities

• Participate in the on-call rotation for production trading systems and lead incident response during service disruptions
• Investigate production incidents, perform root cause analysis, and implement preventive actions to eliminate recurring issues
• Build and maintain Grafana dashboards and Prometheus alerts to monitor application and infrastructure health

Required qualifications

• 3-5 years of experience debugging and supporting .NET/C# applications in production
• Strong PowerShell scripting skills and experience with Python or Bash
• Hands-on experience with Grafana, Prometheus, and AWS
• Familiarity with CI/CD pipelines and deployment strategies
• Experience troubleshooting Aurora PostgreSQL or other relational databases