Site Reliability Engineer

Job Summary

To enhance platform reliability and performance for millions of readers, the full-time remote Site Reliability Engineer will apply a software engineering mindset to solve complex infrastructure challenges, manage production services on Heroku and AWS, and collaborate closely with the engineering team to optimize application performance.

Key responsibilities

• Share responsibility for the health and performance of production services using monitoring tools to proactively identify and resolve issues
• Define and track Service Level Objectives (SLOs) and error budgets, using data to guide reliability discussions
• Optimize application and database performance by identifying bottlenecks and implementing necessary improvements

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance, particularly in a Ruby on Rails environment