Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance the reliability and performance of production services on Heroku and AWS, while collaborating closely with the engineering team to build automated solutions that support rapid deployment and scalability for millions of readers.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to proactively identify and resolve issues
• Define and track Service Level Objectives (SLOs) and optimize application performance by identifying bottlenecks and implementing improvements
• Collaborate with the backend team to enhance performance-critical components and champion the developer experience by improving CI/CD pipelines

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Strong understanding of web application performance, particularly in a Ruby on Rails environment
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions