Site Reliability Engineer

Job Summary

To support a growing product team, the full-time remote Site Reliability Engineer will manage the health and performance of production services on Heroku and AWS, build automated solutions, and optimize application performance to enhance user experience for millions of readers.

Key responsibilities

• Share responsibility for the health and performance of production services, proactively identifying and resolving issues using monitoring tools
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Collaborate with the backend team to optimize application and database performance, refactoring code and addressing bottlenecks

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong understanding of web application performance in a Ruby on Rails environment, including database optimization